Privacy Policy

This privacy notice for Active Jet Sport (doing business as AJS) (“we,” “us,” or
“our“), describes how and why we might collect, store, use, and/or share (“process“) your
information when you use our services (“Services“), such as when you:

Visit our website at https://activejetsport.com, or any website of ours
that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and
choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any
questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics
by clicking the link following each key point or by using our table of contents below to find the
section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third
parties.

How do we process your information? We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information
in specific situations and with specific third parties. Learn more about when and with whom we
share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how we keep your information
safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law
may mean you have certain rights regarding your personal information. Learn more about your
privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data
subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable
data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in
full.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an
interest in obtaining information about us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:

names
phone numbers
email addresses
mailing addresses
usernames
billing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as
your payment instrument number, and the security code associated with your payment instrument. All payment data is
stored by PayPal. You may find their privacy notice link(s) here: https://www.paypal.com/myaccount/privacy/privacyhub.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of our Services, and for
our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and
hardware settings).

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may
process your information so you can create and log in to your account, as well as keep your account in working
order.
To deliver and facilitate delivery of services to the user. We may process your information to
provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond
to your inquiries and solve any potential issues you might have with the requested service.
To fulfill and manage your orders. We may process your information to fulfill and manage your
orders, payments, returns, and exchanges made through the Services.
To save or protect an individual’s vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have
a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws,
to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to
fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in
order to process your personal information. As such, we may rely on the following legal bases to process your
personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use
your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is
necessary to fulfill our contractual obligations to you, including providing our Services or at your request
prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are
involved.
Vital Interests. We may process your information where we believe it is necessary to protect
your vital interests or the vital interests of a third party, such as situations involving potential threats to
the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal
information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent).
You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your
consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an
insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy
of the information and the collection is reasonable for purposes related to investigating a breach of an
agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the
production of records
If it was produced by an individual in the course of their employment, business, or profession and the
collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with
the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our
business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your
information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our
Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy
notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it from any further
processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and
technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the
security of any personal information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of
age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you
represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection
laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable,
to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also
have the right to object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information,
which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by contacting us by using the contact details
provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or updating your
preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when
applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with
you — for example, to send you service-related messages that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you
can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our
active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at [email protected].

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised version of this privacy
notice.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of , you are granted specific rights regarding access to your
personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and
account name
Commercial information: Transaction information, purchase history, financial details, and
payment information

We may also collect other personal information outside of these categories through instances where you interact with
us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR
INFORMATION?“

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and
each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“

We may use your personal information for our own business purposes, such as for undertaking internal research for
technological development and demonstration. This is not considered to be “selling” of your personal
information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose
in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to
website visitors, users, and other consumers.

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act
1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal
information we collect from you, from which sources, for which purposes, and other recipients of your personal
information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect
our ability to provide our services, in particular:

offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account

At any time, you have the right to request access to or correction of your personal information. You can make such a
request by contacting us by using the contact details provided in the section “HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?“

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about
a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach
of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal
information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)
General enquiries: [email protected]
Complaints
(complete POPIA/PAIA form 5): [email protected] & [email protected]

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised”
date and the updated version will be effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you
a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting
your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected]

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we
collect from you, change that information, or delete it. To request to review, update, or delete your personal
information, please email [email protected]

Last updated December 01, 2023